Privacy Policy

Kg9990's Privacy Policy — Your Information Secure

Your personal information at kg9990 is stored with the highest level of security. Learn exactly how we collect, use, and protect your data — with full transparency.

Last Updated: January 2026  |  Version: 3.1
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Your Privacy
Our Responsibility
kg9990 never sells your information to third parties.
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Contents
Your data is completely secure. We never sell it.
This Privacy Policy outlines kg9990's commitment to protecting the personal information of platform users. By using the platform, you consent to this Policy. Please read carefully.
Section 01
What Information Do We Collect?

When you create an account and use our services at kg9990, we collect certain information. This helps us deliver the best possible experience and maintain platform security. We only collect what is strictly necessary.

Personal Identity Information

  • Full name, date of birth, and gender — required for account verification.
  • Email address & mobile number — for communication and OTP verification.
  • National ID (NID) or passport number — for KYC verification purposes.
  • Current address — for age and identity verification purposes.

Financial Information

  • Your bKash, Nagad, or Rocket number — to complete transactions.
  • Bank account details (where applicable) — for withdrawal purposes.
  • Transaction history — for compliance with Anti-Money Laundering (AML) policies.

Technical Information

  • IP address, browser type, and operating system.
  • Device type and unique device identifier.
  • Login date, time, and session details.
  • Browsing behaviour and page visit data on the site.
Important Information

Kg9990 never stores your full bank card number, CVV, or PIN. All payment processing is handled through a completely separate and secure gateway.

Section 02
How Do We Use Your Information?

Kg9990 uses your information only for specific, legitimate purposes. Every reason we have for using your data is clearly defined and determined with your best interests in mind. Below, we explain in detail how your data is used.

Purpose Data Used Legal Basis
Account Creation & Management Name, email, mobile Contractual Requirements
Identity Verification (KYC) NID, address, date of birth Legal Obligations
Payment Processing Mobile Banking Information Contractual Requirements
Fraud Prevention IP, device information, transactions Legitimate Interest
Customer Support Contact information, account history Contractual Requirements
Promotional Offers Email, Gaming Preferences Consent (Opt-In)
Responsible Gaming Gaming behavior, session data Legitimate Interest
Marketing Communications

We only send promotional emails or SMS with your explicit consent. You can withdraw that consent at any time — through your account settings or by contacting us via email.

Section 03
Cookie Policy — What Do We Track?

Kg9990 uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences such as language, theme, and game settings.
  • Analytics Cookies: To understand user behaviour on the site — helping us improve our services.
  • Third-Party Tracking Cookies: We do not use advertising network cookies. Protecting your privacy is our priority.
Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working correctly.

Section 04
Is My Data Shared with Third Parties?

Kg9990 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances, all of which are fully lawful and in your best interest:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely for processing transactions. They adhere to the same privacy standards we do.
  • Identity Verification Services: Authorized third parties for KYC processing — governed by strict data protection agreements.
  • Law Enforcement Agencies: In cases of court orders, government directives, or legal obligations.
  • Cybersecurity Partners: To detect and prevent fraud — in order to protect your account.
Our Commitment: We never share your information with advertising companies, data brokers, or any third party for commercial purposes. This is a core commitment at kg9990.
Section 05
How Do We Keep Your Data Secure?

Kg9990 follows the highest industry standards to safeguard your data. Our security infrastructure is multi-layered and continuously upgraded. Below is an overview of our technical and procedural protection measures:

SSL 256-Bit Encryption
All data transmissions are protected with bank-grade encryption.
Two-Factor Authentication
OTP verification is used to prevent unauthorised access to your account.
Data Masking
Sensitive data remains partially masked even from internal staff.
Real-Time Monitoring
Suspicious activity is automatically detected and alerts are sent immediately.

Our servers undergo regular security audits. In the event of a data breach, we will notify you within the timeframe required by law.

Section 06
Your Data Rights — What Can You Do?

Kg9990 believes you should have full control over your own data. That's why we extend the following rights to you — all free of charge and exercisable at any time.

  • Right to Access: You may request to view the information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: In certain circumstances, you may request that the use of your information be restricted.
  • Data Portability: You may request a copy of your data in a machine-readable format.
  • Right to Object: You may object to marketing or specific data processing activities.
Exercise Your Rights

To exercise any of the rights listed above, please email us at (support@kg9990.ws) and submit. We will respond within 30 business days.

Section 07
How Long Is Your Information Retained?

Kg9990 retains your data only for as long as necessary. Retention periods vary by data type, and any data that is no longer needed is securely deleted.

Data Type Retention Period Because
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years Anti-Money Laundering Policy
Log & Session Data 12 Months Security Analysis
Marketing Preferences Until Consent Is Withdrawn Consent-Based Processing
Support Tickets 3 Years Service Quality Improvement

Once the retention period expires, we securely delete your information or anonymise it so that you can no longer be identified.

Section 08
Minor Protection & Age Verification

Kg9990 is strictly for users aged 18 and above. We do not knowingly collect or process data from minors. Protecting minors is one of our highest priorities.

  • Age verification is mandatory at registration — date of birth and NID are verified.
  • Any account created using false information will be immediately suspended and all associated data permanently deleted.
  • If you are aware of a minor using our platform, please contact us immediately.
A note to parents: Please ensure your child does not use this platform. If you have any concerns, contact us by email and we will act promptly.
Section 09
Privacy Policy Changes & Updates

Kg9990 reserves the right to update this Privacy Policy as needed. Changes may arise due to shifts in legislation, the adoption of new technologies, or updates to our services. With each revision, we take the following steps:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • A notification is sent to your registered email address whenever significant changes are made.
  • At least 30 days' notice is given before any major changes take effect.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
Stay Up to Date

We recommend checking this page regularly. If you have any questions about changes, please don't hesitate to contact us.

Section 10
Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.

Email Support
support@kg9990.ws
Response within 30 business days
Live Chat Support
Available 24/7
For immediate support
Why kg9990 Is Trusted

Our Privacy Protection Features

Discover what makes kg9990 Bangladesh's most secure gaming platform — explore our unique features.

Zero Data Sale Policy
kg9990 never sells or rents your personal information to any third party. This is a core principle — one that no business interest will ever change.
Guaranteed
End-to-End Encryption
Every transaction and communication is secured with 256-bit SSL encryption — the same standard used by the banking industry.
256-bit SSL
Full User Control
You are in full control of your data. View, edit, or delete your information at any time. We consider you the true owner of your data.
Full Control
Transparent Data Retention Policy
We are transparent about how long each type of data is retained. Once the required period ends, your information is automatically deleted — no unnecessary data is ever kept.
Automatic Deletion
Regular Security Audits
Our systems undergo third-party security audits every three months. Any vulnerabilities identified are promptly addressed and resolved.
Third-Party Verification
24/7 Privacy Support
Our dedicated team is always on hand for any privacy-related questions or concerns. Reach us any time — day or night.
Available 24/7
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